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Clear expectations make better print jobs

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POLICIES.

Last updated August 30, 2026

01

Ordering & fees

Standard product prices are shown before checkout. A $5 artwork-processing fee applies to each unique design and covers preflight review, including ratio and resolution checks. It does not include original design work.

Standard shipping is $10 per order. Local pickup is not available. Indiana sales tax is collected when applicable.

02

Proof approval

We email a proof before production. Customers must reply clearly by email to approve it. Production begins only after payment, acceptable artwork and written proof approval.

Changes requested after approval may require a new quote and can delay the order.

03

Artwork guidelines

Accepted formats are PDF, PNG, JPG/JPEG, SVG, AI and EPS, up to 25 MB per file. Artwork should be print-ready, correctly proportioned and include adequate resolution. Customers are responsible for spelling, dates, contact details and other supplied content.

If artwork needs design work beyond normal preflight preparation, we will provide a separate quote. One reasonable revision is included with quoted design work.

04

Color & materials

Printed color can vary from screens and between production runs. Exact color matching is not guaranteed unless specifically quoted. Banners include grommets, yard signs include stakes, and business cards cost the same for single- or double-sided printing.

05

Turnaround

Standard turnaround is normally 2–3 business days after payment, acceptable artwork and proof approval. Shipping transit time is additional. Holidays, weather, carrier issues, supplier delays and artwork revisions can affect timing.

06

Shipping

We ship to U.S. addresses. The customer is responsible for providing a complete, accurate delivery address. Standard shipping is $10 per order.

Priority shipping is available by quote. Priority orders are held until the additional charge is approved and paid; requesting priority service does not guarantee a delivery date.

07

Cancellations, refunds & reprints

Because products are customized, orders cannot be cancelled after proof approval or production begins. Approved custom work is generally not returnable.

Report damage, shortages or production defects to rylanprints@gmail.com within five business days of delivery and include photos. If we confirm an error attributable to production, we may replace the affected product or issue an appropriate refund. Delivery delays outside our control do not automatically qualify for a refund.

08

Artwork rights

By submitting artwork, the customer confirms they own it or have permission to reproduce it. Rylan Prints may refuse unlawful, infringing, hateful or otherwise inappropriate content. The customer is responsible for claims arising from submitted material.

09

Privacy & file retention

Order and contact information is used to produce, communicate about and deliver purchases. Artwork is stored privately for order fulfillment and may be removed after 90 days. Payment card information is processed securely by Square and is not stored by Rylan Prints.

10

Legal seller & contact

Rylan Prints is a brand operated by Two Beerded Guys LLC.

Email: rylanprints@gmail.com
Returns: 230 Dover Rd, Noblesville, IN 46060